Thank you for visiting
As you enter the office of Dr. John Bjornson you will experience one of the leading dental teams in the city of Victoria, British Columbia. Our team of experts is committed to helping achieve and maintain your healthiest smile for life.
People say you can tell a lot about a person by the company they keep. We think you’ll agree that Dr. John has surrounded himself with an exceptional team of caring, friendly and extremely talented individuals. The office has two full-time Dental Hygienists to better serve our patients and they adhere to the highest standards in dentistry today. They use modern equipment to make you as comfortable as possible and will teach you how to maintain a healthy mouth for your lifetime. Our business team is here to serve you and make your financial commitment as easy as possible. Our Dental Assistants are trained to make you comfortable and will take a personal interest in your well being.
Each one of our patients brings with them a unique set of expectations and requirements. We will work with you to strengthen your confidence in your oral health through customized care that is tailored to meet your individual needs.
Would you like to become a new guest at our Practice? To enable our New Patient Coordinator the opportunity to schedule your New Patient Appointment please download the New Patient Form below and fax (250-595-4884), scan and e-mail (firstname.lastname@example.org) or hand deliver the form to our office.
Please note: new patient appointments are only available to individuals that are current patient and specialist referrals due to very high demand for new patient appointments in our practice.
If you are an existing patient and would like to schedule an appointment please call our office at 250-595-3377 or e-mail us at email@example.com to schedule your appointment today.
New Patient Form
(Download and Print Version)
From routine cleanings and esthetic fillings to bruxism devices, the office of Dr. John Bjornson
is equipped to handle all your dental needs.
To help you understand your options, we’ve included descriptions of some of our leading services on this page:
Implant Surgery and Restoration
CEREC all ceramic dental restorations
Crowns and Bridges
Root Canal Therapy
Scaling and Root Planing.
Please call our office at 250-595-3377 or e-mail us at
(Contact Form) to schedule your appointment today.
About Dr. John
John Bjornson, BSc, DMD
Dr. John Bjornson also known as “Dr. John” graduated from The University of British Columbia’s Faculty of Dentistry in 1996. The initial years of his practice were focused on the provision of emergency dental services in the community of Greater Victoria. Dedicated to a course of continued study he grew to perfect his restorative dental expertise and chose to focus on the establishment of his current family practice. Dr. John and his team are committed to the provision of premier care incorporating every aspect of contemporary dental technology.
PERSONALLY FROM DR. JOHN
Dentistry historically has been based on a “repair model”, replacing fillings, filling holes or replacing missing teeth.
The goal of my relationship with the patients in our practice is to enable them to benefit from a level of oral heath
that will rely as minimally as possible on the “repair model” of care.
My contemporary practice philosophy is based on a “health model” of care.
This model is designed to predict disease before it even happens or is expressed,
thereby ensuring the continuity of your oral health throughout your lifetime.
Everyone brings with them a unique set of variables that contribute to their level of susceptibility to oral disease.
We know now through current medical research that disease processes in the mouth have a significant relationship
to several very important systems in the rest of the body. For example, the health of your gum tissues also referred to as “periodontal tissues” have been proven to be correlated with your risk of heart disease, stroke, and even pancreatic cancer.
When visiting my practice, patients have the technology available to them that enables the proactive evaluation of each
individual’s risk for dental disease with the goal that intervention can be introduced
before serious complications are allowed to occur.
On a much more personal note, being a Dentist is what I dreamed of accomplishing my entire life.
It is the special relationships that I have with my team members and patients that make this profession
so endearing and powerful to me. The best rewards come when our patients, because they are happy and satisfied with our practice, start bringing their loved ones, family, friends to our Practice – the greatest form of flattery is a referral.
The desired cosmetic results, pain relief, and the comfort they feel when visiting make our patients happy, and that makes me happy. When I see our patients leave our office with a healthy smile, it makes my heart sing the whole day.
I am so thankful that I get to do what I do each and every day. It is a privilege like no other.
For this reason, I will cherish this profession and all that it has given me for the rest of my life.
I hope that this is a clear indication of my commitment to ensuring that our actions are guided at all times by your best interests.
We look forward to seeing you in our practice.
John Bjornson, BSc, DMD
Meet Our Team
Manager, Practice Administration
+ Team Staffing and Development
+ Billing, Insurance & Collections
+ Inter-Office Communications
Certified Dental Assistant
+ New Patient Facilitator
+ Administrative Facilitator
+ Secondary Chair-side Assistant
Registered Dental Hygienist
+ Periodontal Therapy and Maintenance
+ Clinical Oral Hygiene Services
+ Management of Patient Oral Hygiene
Registered Dental Hygienist
+ Periodontal Therapy and Maintenance
+ Clinical Oral Hygiene Services
+ Management of Patient Oral Hygiene
Certified Dental Assistant
+ Primary Chair-side Assistant
+ Manage Operatory Systems for Direct
+ Laboratory Liaison
+ Practice Management & Operations
+ Human Resources
Dr. Bjornson’s practice takes pride in ensuring all the latest advancements in Dental tools and technology are researched and available to his patients.
Introducing the CEREC OMNICAM.State of the Art Powderless 3D Images - Same Day Crowns, Onlay, Inlay, and Veneers
Dr. John continues to offer patients CEREC restoration services – a superior method of creating precisely-designed, color matched and highly durable ceramic restorations in one office visit.What does “CEREC” mean? CEREC is an acronym that stands for Ceramic Restoration. From simple fillings to full crowns to veneers, CEREC delivers the results you need in a single appointment. The CEREC Unit is mobile and houses a medical grade computer and the CEREC camera. Dr. John uses the camera to take a digital picture of your prepared tooth. This picture is used instead of a traditional impression. This means no impression tray and material for you to gag on. The computer and CEREC 3D software converts the digital picture to a three dimensional virtual model of your prepped tooth. Dr. John then designs your restoration right on screen using the software while you wait (and watch!). This software can assist Dr. John with designing any single tooth restoration: crowns, inlays (fillings), onlays (partial crowns), and veneers. Once Dr. John has designed your restoration (usually about 5 minutes), he clicks a button, and the design data is communicated via a wireless radio signal to the CEREC Milling Unit. Dr. John or his dental assistant then selects a ceramic block that matches the shade of the tooth being repaired. He or she then inserts the block into the Milling Unit. The data from the Acquisition Unit is used to direct two diamond coated burs to carve the block into the indicated shape of the restoration. This process usually takes 8 to 18 minutes depending on the size and type of restoration. After the milling is finished, Dr. John or his dental assistant polishes the finished filling or crown and bonds it into place. CEREC is the world’s only system for the fabrication of all ceramic dental restorations in one office visit. With CEREC at Dr. John’s side, you can be in and out in a single visit with a permanent, all ceramic crown, onlay, or veneer! For you, our patient, this means fewer injections, less drilling, and less time out of your hectic schedule for dental care.
Invisalign® takes a modern approach to straightening teeth, using a custom-made series of aligners created for you, the patient. These aligner trays are made of smooth, comfortable and virtually invisible plastic that you simply wear over your teeth. Wearing the aligners will gradually and gently shift your teeth into place, based on the exact movements Dr. John plans out for you. There are no metal brackets to attach and no wires to tighten. You simply pop in a new set of aligners approximately every two weeks, until your treatment is complete and you achieve the confident smile that you’ve always wanted. The best part about the whole process is that most people won’t even know you’re straightening your teeth. No matter what stage you are in your life, you’ll appreciate the cutting edge approach to the Invisalign® treatment as it has minimal interference in how you live, but has a very significant impact on how you look and feel about your smile.
VELscope® Vx Oral Cancer Screening
What is the VELscope Vx?
The VELscope Vx is the most powerful tool available for assisting in the discovery of oral abnormalities. Discovering soft tissue abnormalities is particularly important in the fight against oral cancer. Because the VELscope Vx assists in early detection, cancer can be caught before it has time to spread, potentially saving a patient’s life through less invasive, more effective treatment.
The VELscope system helps Dr. John and your Hygienist visualize abnormalities in the mucosal tissues of your lips, mouth and upper throat. In just two minutes, with no rinses, stains or discomfort, a VELscope examination lets Dr. John and his team improve their assessment of your overall oral health.
How Does the VELscope Work?
The VELscope's blue light "excites" molecules (called "fluorophores") deep within the layers of oral mucosal tissues. In turn, those fluorophores emit their own light (fluorescence), in shades of green, yellow and red. The VELscope's proprietary filter makes fluorescence visualization possible, by blocking reflected blue light, and by enhancing the contrast between normal and abnormal tissue.
Lisa Sterilizer – Highest Standards of Protection In conjunction with the 2010 renovation Dr. John now offers a state-of-the-art sterilization center which includes a Lisa Sterilizer. The Lisa offers an effective drying cycle which is imperative to protect dental hand pieces and instruments from corrosion and to prevent re-contamination. Some sterilizers skip the drying cycle risking damage or re-contamination. The Lisa sterilizer dries materials in a post-vacuum cycle so the finished load remains sterile and corrosion is eliminated. Items are cool to the touch and can be safely removed for immediate patient use.
Digital X-Ray Planmeca ProOne
Dr. John is pleased to now offer his patients the Planmeca ProOne all-around (panoramic) dental X-ray unit. Simple is beautiful. Planmeca designed their fully digital Planmeca ProOne, dental panoramic X-ray unit, with simplicity in mind. No compromises were made in applying the latest state-of-the-art technology providing a superior method of taking X-rays.
The Planmeca ProOne side entry allows easy access for all patients; the X-ray exposure can be performed on a standing or a seated patient. If necessary, the patient can even remain seated on a wheelchair. In Planmeca ProOne, no mirrors are needed for patient positioning. Instead, the patient has an open and comfortable view, so for instance a small child can see the accompanying adult at every stage of the exposure.
The fully digital Planmeca ProOne X-ray unit provides absolute ease of use for Dr. John’s Team providing the availability of cutting edge technology to each patient.
Through our commitment to ongoing education, industry research, and new technology investment, we are proud to offer our patients the most advanced dental health tools available.
Dr. John places emphasis and importance on gaining knowledge and expertise as he is constantly being challenged by new information and concepts in dentistry. Dr. John is dedicated to participating in continuing education clinical programs to further benefit patients and simultaneously gaining leadership in the dental community. He is presently participating in the following curriculums of study:
DR. JOHN AND HIS TEAM ARE PROUD TO ANNOUNCE HIS RECENT GRADUATION FROM THE KOIS CENTER ® ADVANCING DENTISTRY THROUGH SCIENCE.
Dr. Bjornson completed the comprehensive continuing dental education program offered by the Kois Center located in Seattle, Washington.
The prestigious nine-course curriculum requires over 200 hours of continuing education encompassing all clinical areas of dentistry; gums, teeth, bite problems, cosmetics and implants involving both didactic and hands-on training.
The training Dr. John received at the Kois Center has forever enhanced the way he practices. The ability to provide our patients with long-term dental health solutions has been greatly elevated. It is now possible to change the lives of our patients by eliminating pain, enhancing their ability to chew and improving their appearance in a predictable fashion.
Dr. John has always been passionate about dentistry and staying up to date with the latest technology and current techniques. Graduating from the Kois Center has been one of the most challenging and rewarding accomplishments of his career, allowing him to combine all facets of state-of-the-art dentistry into the practice. Now, Dr. John is able to develop dental health strategies which may involve braces, gum re-contouring, bite reconstructions and smile makeovers all into one very predictable program.
KOIS CENTER ® GRADUATES ARE ABOVE ALL, COMMITTED TO EXCELLENCE AND PROVIDING THE BEST POSSIBLE CARE FOR THEIR PATIENTS.
Kois Center offers a comprehensive nine-course curriculum built upon Dr. John C. Kois´ mission statement: “Enabling motivated dentists to achieve extraordinary levels, expanding both knowledge and application skills in restorative dentistry.”
The Kois Center is integrity based and does not accept sponsorship funding, therefore it is not swayed by the agenda or message of corporate or private sponsors. The curriculum is based solely on the latest evidence-based research.
THE DAWSON CENTER FOR THE ADVANCEMENT OF DENTISTRY.
The Dawson Center is dedicated to teaching the principles and skills necessary for the successful practice of complete, quality, predictable dentistry with primary concentration on occlusion and the TMJ.
Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is commenced. Charges are payable at the time of service. For your convenience, we accept cash, check, Visa, MasterCard, and debit cards.
We also offer financing through Dental Card a division of MediCard Canada an organization that assists patients with paying for procedures that are not covered by insurance offering convenient monthly payment options, no up-front costs, no prepayment penalties and no annual fees.
Dental Card offers:
• No downpayment • No collateral • High approval • Competitive interest rates • Low monthly payments
Further information can be found at: (www.dentalcard.ca)
Additionally, as a convenience to our patients we will submit all insurance claims for you. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.
We are participating providers in most major dental insurance plans. These include Pacific Blue Cross, Great West Life, ManuLife Financial and many others. Please contact our administration staff with any questions.
A note about dental fees and the BC dental fee guide
The BC Dental Association (BCDA) produces an Annual Suggested Fee Guide
for Dental Treatment Services, effective February 1st of each year.
BC Dental Website
Most, but not all, plans will cover costs based on the fee guide. It is important to note, however, that it is not mandatory for dental offices to follow the fees suggested in the fee guide. A copy of the current fee guide can be viewed at most larger municipal libraries.
Patients will receive a written treatment plan and estimate of costs before treatment starts. Since your plan may follow the BCDA fee guide fees, you may want to know whether fees for specific procedures vary from the guide. This will provide our patients with a more accurate estimate of what proportion of the total cost will be covered by the dental plan, and how much you may be required to pay personally.
Most dental plans will cover a set percentage of the cost of treatment. This will vary but the most common levels of coverage are 50%, 70%, 80%, and 100%.
It should be noted that plans that claim to cover 100% in reality seldom do. Inevitably, there will be an item of treatment that will not be covered at 100% – perhaps not at all.
VISIT OUR OFFICE
TREATMENT PLANNING SOFTWARE
Our computer system is designed to help us track your treatment plan throughout your history with us. Each step we take in your care is tracked in a permanent record, providing our team with immediate access to all the information we need to maintain your lifelong quality of care.
Utilizing the latest digital technology, our intraoral camera allows you see exactly what the doctor sees, helping you to make informed and comfortable decisions about your treatment. For comprehensive cosmetic cases digital SLR photography and imaging software programs can be implemented to demonstrate “before” and “after” views.
At Dr. John’s we practice universal precautions as recommended by the Canadian Dental Association. Our hand pieces (drills) are autoclaved under the strictest controls. The few items that cannot be autoclaved are either disposable or cold sterilized using chemical solutions. We wear gloves, masks and protective eyewear for our protection as well as yours. Our staff is trained in the strictest sterilization standards.
SAFE, CLEAR DIGITAL X-RAYS
Our Digital X-ray system allows us to take crystal clear images of your teeth and oral structures using much lower radiation levels than traditional camera-and-film X-rays. Networked with our computer system, your X-ray images are available to you and the doctor as soon as they are taken. Digital storage and off-site backup mean no danger of lost or damaged X-rays.
Frequently Asked Questions
What is Dr. John’s specialty?
We specialize in comprehensive and restorative dental care for adults and children with a strong focus on continual patient education. We offer a convenient location, a fun-spirited staff, and the newest technologies available.
What are your office hours?
Monday – Thursday: 8AM – 4PM
One Friday per month: 8AM – 4PM
Please call our office at 250-595-3377 or e-mail us at firstname.lastname@example.org to schedule your appointment today.
Is Dr. John accepting new patients?
We are accepting a limited number of new patient appointments. Please note: new patient appointments are only available by referral from a specialist or existing patients of our practice based on availability at the time we receive the new patient documentation. New patient appointments are in high demand and we do our very best to accommodate every request.
To enable our New Patient Coordinator Tanya the opportunity to schedule your new patient appointment please download the New Patient Form and fax (250-595-4884), scan and e-mail (email@example.com) or hand deliver the form to our office.
Given there are a limited number of new patient appointments available in our Practice and for those individuals that are in search of a new Dental Care Team, as an alternative option please click on www.bcdental.org/YourDentalHealth the BC Dental Association and then click on “Find A Dentist” to obtain information relating to all Dentist’s in Victoria that are accepting new patients.
What should I expect in a new patient appointment?
As a new guest of our practice we would like to reserve between 90 – 120 minutes of time with each patient in order for a comprehensive exam of your mouth to be completed and ensure any questions or concerns are addressed regarding your oral health. A valid credit card is required to hold your new patient reservation at the time it is appointed.
As a mandatory part of the 90 – 120 minute New Patient Exam each new patient will be seen not only by Dr. John but by a member of our Hygiene Team and your teeth will be cleaned in addition to x-rays being updated. Teeth cleaning is the removal of dental plaque and tartar from teeth to prevent cavities (dental caries), gingivitis, and periodontitis. X-rays and teeth cleaning are part of a complete program of oral hygiene that is required in order to become a new patient at our Practice.
We look forward to welcoming you to our practice and being given the opportunity to exceed your expectations of what a dental experience is all about!
NOTE: As courtesy to our new patients, we would like to communicate that each New Patient Exam is subject to a $50.00 – $75.00 consultation fee. We like to pro-actively provide this information as the fee is not covered under most insurance plans.
How often should I see a dentist?
The Canadian Dental Association CDA guidelines recommend visiting a dentist at least twice a year for a checkup and professional cleaning. Our office also recommends a minimum of two visits per year to ensure optimal oral health.
What if I have a dental emergency?
If you are an existing patient of Dr. John’s please call our office as soon as you determine that you have a dental emergency. We will be glad to work you in to our schedule if you have a dental emergency during regular business hours. After hours, over the weekend and during holidays please call our office for instructions at 250-595-3377.
If you are not an existing patient of Dr. John’s please click on
www.bcdental.org the BC Dental Association and then click on “Find A Dentist” – then click on Dental Emergencies to obtain information relating to Dental Emergencies.
What is Dr. John’s cancellation policy?
If you find you cannot keep an appointment we require 3 full business days notice and 1 business weeks notice for rescheduling appointments over 1 hour or a fee will be applied. Please keep in mind that our office business hours are Monday-Thursday 8am-4pm. Thank you kindly for understanding and respecting this policy. This is critical and will allow the opportunity to schedule someone else in that time slot.
Why do I have to pay a fee if I miss an appointment?
A fee of $75.00 will be applied for missed or canceled appointments without 3 full business days notice. Our office business hours are Monday -Thursday 8am-4pm. Please be advised that some fees for appointments missed or canceled are determined based on the length and nature of the appointment. Since we expend much time and effort to utilize technology and treatment plans that save you time, each appointment is very important.
Thank you for your cooperation and understanding.
Do I really need regular appointments?
Some people neglect regular visits because they have healthy teeth. In fact, regular appointments are about more than just clean teeth. We also check for signs of oral cancer. Early detection of cavities allows for more conservative treatment. Each patient in our Practice is required to maintain annual visits with us to ensure our Team is able to provide optimal dental care and to identify and hopefully prevent any dental issues before they arise.
What treatments will my dental insurance cover?
Contrary to popular belief, our dental staff does not know which dental procedures are covered under your plan, and which are not. Your dental plan is a contract between you and your insurance carrier. You, the patient, are responsible for educating yourself about such things as -
+ procedures that are covered by your plan
+ to what extent or percentage of the actual cost they are covered
+ annual maximums in your plan
Dental insurance carriers consider the details of your plan to be private since the Privacy Actwas introduced in 2004, and will no longer release information about your plan to a dentist or our dental office staff.
How can I avoid gum disease?
Chances are you will be affected by gum disease at some point in your lifetime. Initially it often appears without symptoms, but it is progressive and is the leading cause of tooth loss in adults. Furthermore, without treatment, bone loss in your jaw is inevitable and can alter your facial appearance, speech, and diet over time.
In order to avoid gum disease Dr. John can perform your regular exam and our Hygiene Team clean your teeth to remove plaque, the disease-causing biofilm that builds up on your teeth and can harden into tartar. Brushing and flossing instruction and explanations about your oral health needs will also be provided during your visit.
When should I floss?
You only have to floss once a day and we recommend doing it in the evening, the last thing before bed (but it can be done at any convenient time).
The brightest pearl of wisdom we can offer is to “floss first” (BEFORE you brush) and floss gently with unwaxed floss that resists shredding.
There are implements available to help you reach back teeth. After flossing, brush and rinse thoroughly so bacteria can’t enjoy any leftovers caught between your teeth while you sleep. This will make bacteria less likely to secrete acids that cause decay.
Is clenching my teeth dangerous?
Clenching your jaw excessively when you are stressed or during sleep is not normal and can damage teeth and lead to headaches, joint problems and tooth fractures. Untreated, clenching and grinding your teeth can cause hypersensitivity to hot and cold, fractures and even loosen teeth. Early diagnosis and treatment can ward off pain before it starts and help you avoid the problems associated with this condition.
Do pregnant women have special dental needs?
The changes that arise in a woman’s dental health when she is expecting may surprise the average person. For instance, a problem called pregnancy gingivitis shows up in most pregnant women caused by increases in hormones that change blood flow. Gums may become puffy and bleed easily. Contact us with any questions about pregnancy and your dental health. We share your excitement as you look forward to your new family member and are here to help with any special needs.
What happens when I lose a back tooth?
If a back tooth is lost, it can have a significant effect on one’s appearance. Teeth shift when the missing tooth is no longer there to support the others, creating changes in your bite. A sinking or puckering may also become obvious between cheeks and mouth, and lips may look thinner and straighter. There are many options for replacement; bridges, implants, or partials may be a good option. A bridge can be used to keep the teeth functioning properly and maintain their stability or implants may be the treatment of choice. Come talk with us about what option will work best for you.
Bone loss in the jaw will always follow the loss of a tooth and can cause facial changes, speech changes and diet changes. Successfully placed dental implants cause the bone to grow around the anchor and firmly hold it in place. Dental implants can restore normal eating and speaking abilities, increase denture retention and enhance facial appearance.
What insurance do I have?
It is best to find out from your company’s Human Resource group about what insurance you have and bring information with you to your appointment. We can check our computer to see if we have your employer’s dental coverage on file.
Why do I have to pay at the time of service?
As a courtesy to our patients, we will gladly process your insurance claim forms. Our responsibility is to provide you with the treatment that best meets your needs, not to try to match your care to insurance plan limitations. Therefore, when a service has been provided, it is the patient’s responsibility to pay estimated portions at the time of service. Patients without insurance must pay in full at time of service.
What should I expect during my appointment?
One of our staff members will compile your medical and dental history during your first visit. We will then examine your teeth and gums, screen you for oral cancer, make X-rays of your teeth as needed and complete a TMJ (temporomandibular or jaw joint) exam. After we review your dental profile, we will discuss a diagnosis with you. If treatment such as a root canal (endodontics), braces (orthodontics) or oral surgery is needed, we will plan to treat you in our office or refer you to a specialist. We will discuss your options for treatment and fee payment and help you determine the best plan to fit your needs. During regular follow-up visits, we will examine your teeth and gums, screen you for oral cancer, clean your teeth and make plans for treatment, as needed. We will discuss any pain or problems you may be experiencing and answer any questions you may have.
What does painless dentistry mean?
Painless dentistry is a means of ensuring your total experience in our office is as stress-free and pain-free as possible. We will discuss treatment options that may require no local anesthetic and whenever possible, alleviate pain by the means most comfortable to you.
Why should I choose CEREC for my crown, inlay, onlay, or veneer?
Most dental restorative methods require more than one visit to the dentist. This means that on the first visit, you get an injection of anesthesia, your tooth prepared, an impression taken, and a temporary restoration put on your tooth. You make a second appointment for a couple of weeks later, get another injection, have the temporary pried off (if it hasn’t fallen off already), and have a permanent restoration put on. Why go to the dentist a second time when you don’t have to? With CEREC, the procedure is done in a single appointment, start to finish.
Are payment plans available for my dental treatment?
Yes. We accept many types of dental insurance and will process your claim for you upon receipt of your co-payment. We accept cash, most major credit cards, including Visa, Master Card, debit cards and offer Dental Card financing. (www.dentalcard.ca)
What if I have a gap in my teeth, a chipped tooth or teeth that do not respond to normal bleaching methods?
Porcelain veneers are designed to look like your natural teeth and are individually and permanently attached to the fronts of your existing teeth. Bonding utilizes a composite material made of plastic to fill in areas of your teeth and correct chipping and shape problems. Both porcelain veneers and bonding are color-matched to the rest of your teeth.